At Maoona, we are committed to providing exceptional service to our valued customers. As part of our dedication to delivering convenience and satisfaction, we offer 100% free shipping within Lagos for all orders.
Terms and Conditions:
- Eligibility: Free shipping within Lagos is available for all orders placed through our website, regardless of the order value or size.
- Geographical Coverage: Our free shipping service covers all areas within the Lagos metropolis, ensuring that you can enjoy the convenience of doorstep delivery no matter where you are located within the city.
- Delivery Time: We strive to process and deliver orders as efficiently as possible. Typically, orders within Lagos are delivered within two (2) weeks. Please note that delivery times may vary depending on factors such as order volume and product availability.
- Exclusions: While our free shipping service applies to most products, certain oversized or exceptionally heavy items may be excluded. In such cases, additional shipping charges may apply, and our customer service team will notify you accordingly before processing your order.
- Order Tracking: To keep you informed every step of the way, we provide order tracking for all shipments within Lagos. Once your order is processed and dispatched, you will receive a tracking number via email or SMS, allowing you to monitor the status of your delivery in real time.
- Delivery Process: Our professional delivery team ensures your furniture arrives safely and securely at your doorstep. For added convenience, we offer optional assembly services upon request, ensuring your new furniture is ready for use as soon as it arrives.
- Customer Satisfaction: Your satisfaction is our top priority. If you have any questions or concerns regarding your order or delivery, please don’t hesitate to contact our customer service team. We are here to assist you every step of the way and ensure that your shopping experience with Maoona is nothing short of exceptional.